[her heart goes out to him, and she makes a soft hum of understanding.]

So you've noticed how... human everyone here looks. Or close to it. ...There are plenty of other good reasons to not use the video—plenty of them avoid it, too—but... well.

[there are videos of her floating around in the archives already, so she only feels a little hesitant. She quickly runs her claws through her hair and the fur on her face, to look more presentable, then turns on the video. She gives the camera a grim smile, hoping that it's turned the right way around and not pointed at the wall or something.]

...I can personally appreciate your reason.